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Instagram selling

Turn comments into paid orders.

Customers comment a product code on your post and get a private reply with the buy link. During a Live, the first comment wins the piece and it is held while they pay.

Nothing to pay to start. You pay only when you sell.

  • Comment and DM codes
  • Live sales
  • Post from your shop
  • SOLD OUT comments
Taking a photo of two cups with a phone

How it flows

From comment to order, by itself.

  • You
  • Customer
  • Your shop, automatically
  1. You

    Post with a code

    Write the code in the caption, or link the post to a product.

  2. Customer

    Customer comments AJ12

    Or sends the code in a DM.

  3. Your shop, automatically

    Private reply with the link

    Sent once per comment, with an optional public reply.

  4. Customer

    Customer pays

    UPI, card or COD on your shop page.

  5. Your shop, automatically

    SOLD OUT on the post

    When the last piece sells, we comment it for you.

The codes and messages above are a sample.

Comment and DM codes

Every comment gets an answer.

Each product has a short code made from your shop name, like AJ12. Customers comment it on your post, or send it in a DM, and the buy link reaches them privately.

  • Codes or keywords. Link a post to a product and a keyword like “price” also works.
  • Private reply. The buy link goes to the customer’s messages, once per comment.
  • Public reply, if you like. An optional short reply under the comment, so others see it’s been answered.
  • Other DMs stay yours. Only messages with a code get an automatic reply.

Live selling

First comment wins. Held while they pay.

Start a Live session in your panel and choose the pieces you’ll show. Claims are decided by the order of comments.

  • 15-minute hold. The first comment with a code gets a payment link and the piece is kept aside for them.
  • Next in line. If they don’t pay in time and you’re still live, the piece is offered to the next person.
  • Variants by code. For sizes or colours, customers comment the full code, like AJ12-2.
  • One clear list. You see every claim and every payment while you talk.
Woman in a purple and gold silk saree

Also included

Post from your shop, keep posts honest.

  • Post a product

    Single photo or carousel, with a caption template, now or at a time you pick.

  • Link existing posts

    Connect posts you’ve already made to their products.

  • SOLD OUT comment

    Added to the post when stock reaches zero.

  • Back-in-stock comment

    Optional: a comment when a sold-out product returns.

  • Sales by post

    Insights show which post and which Live brought each order.

  • Your account stays yours

    Connected with Instagram’s own login; disconnect any time.

How to start

Set it up in four steps.

  1. Create your shop

    Add products; each gets its code.

  2. Connect Instagram

    Log in with your Instagram business or creator account.

  3. Turn on replies

    Choose code replies, a public reply and a message template.

  4. Post or go Live

    Share with codes in the caption and let the comments come in.

Questions

Questions about Instagram selling

Which Instagram account do I need?

An Instagram professional account (business or creator). You connect it with Instagram’s own login, on plans that include Instagram selling.

Do customers need to follow me to get the link?

No. The link is sent as a private reply to their comment, or in reply to their DM.

Will it reply to every comment?

Only to comments and DMs with a product code, or a keyword on a post you linked to a product. Each comment gets one reply. Other messages are left for you.

How do Live sales work?

Start a Live session in your panel and pick the pieces. The first comment with a code gets a payment link and the piece is held for 15 minutes. If they don’t pay and you’re still live, it’s offered to the next person.

Can I post to Instagram from the shop?

Yes. Choose the product photos, edit the caption and post now or schedule it. Reels are not supported yet.

Your comments, answered while you sleep.

Set up your shop this evening. Nothing to pay to start.

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